INCREASING BUSINESS PROCESS RESULTS IN IT-OUTSOURCING ENTERPRISES
نویسندگان
چکیده
منابع مشابه
Are There Contagion Effects in It and Business Process Outsourcing?
We model the diffusion of IT outsourcing via announcements about IT outsourcing deals. We estimate a lognormal diffusion curve to test whether IT outsourcing follows a pure diffusion process or there are contagion effects involved. The methodology permits us to study the consequences of outsourcing events, especially mega-deals with IT contract amounts that exceeded US$ 1 billion. Mega-deals ac...
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IT-enabled business process onshore outsourcing (BPOnO) in relationship to the community banking industry has grown steadily for the past several years. Business processing onshore outsourcing in comparison to offshore outsourcing uses firms within a country's own geographic boundaries to address back-end processes such as accounting, payroll, and customer support. Many banks are evaluating the...
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Aalto University, P.O. Box 11000, FI-00076 Aalto www.aalto.fi Author Aleksandre Asatiani Name of the doctoral dissertation Impact of Cloud Computing on Business Process Outsourcing Publisher School of Business Unit Department of Information and Service Economy Series Aalto University publication series DOCTORAL DISSERTATIONS 154/2016 Field of research Information Systems Science Date of the def...
متن کاملUnderstanding commitment in business process outsourcing relationships
Based on cost savings and efficiency gains in past business process outsourcing (BPO) projects, firms increasingly consider outsourcing knowledge-intensive and strategically oriented business processes. However, the success of these strategic BPO projects entails strong commitment from both the client and the service provider to leverage interfirm resources and engage in close collaboration to ...
متن کاملModes of Governance in Business Process Outsourcing:
"Outsourcing success it's all in Governance" reported Lauren Bielski in the ABA Banking Journal 2006 [6] and consequently, governance represents the key concept when discussing outsourcing in practice. However, when analyzing the business process outsourcing practice of Swiss Retail Banks, governance aspects seem so far only to play a minor role in the evaluation of outsourcing decisions. This ...
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ژورنال
عنوان ژورنال: Management
سال: 2019
ISSN: 2415-3206
DOI: 10.30857/2415-3206.2019.1.11